Civil Contractors Federation Tasmania (CCF Tasmania, we, us or our) respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, become a member, register for an event, purchase a product or service, or otherwise interact with us.
Last updated: 16 September 2026
1. Scope of this policy
This policy applies to personal information handled through the CCF Tasmania website and related online services. It should be read with any additional privacy notice provided when we collect information for a particular activity. In this policy, personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
2. Personal information we collect
- contact details such as your name, organisation, position, postal address, telephone number and email address;
- membership, event, training, enquiry and account information;
- transaction and billing details, noting that payment card details may be processed by a third-party payment provider rather than stored by us;
- communications and feedback you send to us;
- website usage information such as your IP address, browser and device details, pages visited, referring website and cookie or analytics data; and
- any other information you choose to provide.
3. How we collect personal information
We generally collect personal information directly from you when you complete a form, create an account, apply for or renew membership, register for an event or program, make a purchase, subscribe to communications, contact us or interact with our website. We may also receive information from your employer or organisation, event partners, service providers, publicly available sources or other third parties where this is lawful and appropriate. If you do not provide requested information, we may be unable to provide the relevant service or respond fully to your request.
4. How we use personal information
- administer memberships and provide member benefits, resources and support;
- respond to enquiries and communicate with you;
- process registrations, purchases and payments;
- deliver events, training, programs and other services;
- send industry news, updates, invitations and marketing communications where permitted;
- maintain and improve our website, services and member experience;
- manage security, prevent misuse and keep appropriate business records; and
- comply with legal obligations and protect our rights and the rights of others.
5. Disclosure of personal information
We may disclose personal information to our staff, related CCF entities, contractors and service providers that support our operations, including providers of website hosting, information technology, email delivery, customer or membership management, event administration, payment processing, analytics, professional advice and data storage. We may also disclose information to event partners or sponsors where this is explained at collection or you have consented, and to regulators, courts or law enforcement where required or authorised by law. We do not sell personal information.
6. Direct marketing
We may use your contact details to send information about CCF Tasmania membership, services, events, programs and industry matters that may be relevant to you. You can opt out at any time by using the unsubscribe option in an electronic message or contacting us. We may still send service-related communications that are necessary to manage your membership, registration, transaction or enquiry.
7. Cookies and website analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use the site and improve its performance. These technologies may collect technical and usage data. You can adjust your browser settings to block or delete cookies, although some website features may not function properly as a result. Third-party analytics or embedded services may also collect information in accordance with their own privacy policies.
8. Overseas disclosure
Some technology and service providers we use may store or process information outside Australia. The countries involved may vary depending on the provider and its systems. Where practicable, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements.
9. Security and retention
We take reasonable administrative, technical and physical steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of online transmission or storage is completely secure. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to meet legal and recordkeeping obligations, or to resolve disputes, after which it is securely destroyed or de-identified where appropriate.
10. Access and correction
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us using the details below. We may need to verify your identity and, where permitted by law, may refuse access or apply a reasonable charge. If we refuse a request, we will explain why where required.
11. Privacy complaints
If you have a privacy concern or complaint, please contact us with enough detail for us to investigate. We will acknowledge and respond within a reasonable time. If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.
12. External links
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
13. Changes to this policy
We may update this policy from time to time to reflect changes to our practices, services or legal obligations. The current version will be published on our website with its effective date.
14. Contact us
For privacy questions, requests or complaints, contact:
Civil Contractors Federation Tasmania
297 Elizabeth Street
North Hobart TAS 7000
Telephone: (03) 6159 6157